- Our factory provides online technical support in English, you can easily catch us online by Skype, WeChat, WhatsApp, or Email, if you need any remote assistant support, then we will support you through Team Viewer software.
- If the machine goes wrong, you can contact us directly, we will offer an engineer delivery service. Please don't try to fix the machine by yourself or someone else. We will respond within 6 hours as soon as we can do for you!
- We supply machines with battery technology support.
- We can also supply a full set of materials for lithium batteries including polymer batteries, cylinder battery, mobile phone battery, EV battery.
- We can also supply a full set of lithium battery equipment for lab research, pilot scale research and production line.
- We can also supply a full set of battery technology for battery design, research and production.
- We offer 24 full-time services, Please feel free to contact me, if you have any problem with our product. Your inquiry will be replied to within 6 hours. Item will be shipped within 2 working days after receiving a verifying payment. Please contact us within 30 days from dispatch if you don't receive our item. Otherwise, we would consider that the item has been received.

If you have any technical problems with a Lithium-ion battery, please contact us.
 

Michael Sheng The CTO of Xiamen JT Battery Equipments Limited. Senior Engineer, 12 Years in Battery & Machine Research, Design, Making Experiment. E-mail: [email protected]